Our faucets are covered by a 5-year warranty from the date of the invoice to the reseller. This warranty applies to aesthetic defects found at the time of purchase and technical-functional issues, for which our technical department will evaluate each case, offering the most appropriate and quick solution. Component replacement occurs after careful assessment of the specific issue.
Recommended Maintenance Practices
To keep your faucets in perfect condition, we recommend cleaning them only with mild, neutral cleaners, like hand soap. Avoid descaling products, as they are often too aggressive and can damage the faucet’s finish, especially when left on the surface for too long. It’s essential to rinse thoroughly with water and dry with a soft microfiber cloth to remove any water residue and prevent damaging limescale buildup.
Proper maintenance not only extends the product’s lifespan but also preserves its aesthetic appeal.
Faucet finishes may vary between chrome, a more durable galvanic coating, and paints, which are more delicate and susceptible to chemical damage. A common enemy of painted finishes is limescale, which can deposit and harden, causing significant damage. To avoid this, plase remind to always dry your faucets after use to prevent buildup and maintain their beauty over time.
For any Question
We invite you to always consult the instruction manual included with the product and to contact your trusted reseller for any clarification. We work closely with our resellers to ensure efficient and timely post-sale service.
